PKR88 Privacy Policy – Your Data, Your Rights, Our Responsibility

PKR88 takes the privacy of every Pakistani player seriously. This policy explains exactly what data we collect, why we need it, how it is protected, and what rights you have over your own information — written in plain English with no confusing legal jargon.

Last updated: January 2025

Our Privacy Commitments to PKR88 Players

Six core commitments that govern how pkr88 handles every Pakistani player's personal information

We Collect Only What We Need

PKR88 collects the minimum personal data required to operate your account, process payments, and comply with our legal obligations. We do not collect data speculatively or build profiles for advertising purposes unrelated to your gaming activity on the platform.

Your Data Is Encrypted and Secure

All personal data stored and transmitted through pkr88 is protected with 256-bit SSL/TLS encryption. Account information is stored on secured servers with access control restrictions. Security practices are reviewed regularly and updated as threats evolve.

We Never Sell Your Data

PKR88 does not sell, rent, or trade your personal information to third parties for marketing or advertising purposes. Your data is shared only with service providers directly necessary to operate the platform — payment processors, identity verification services, and regulatory authorities where legally required.

You Control Your Own Data

Every PKR88 account holder has the right to access, correct, and delete their personal data. You can request a full copy of the data we hold about you, ask us to correct anything inaccurate, or request deletion of your data subject to our legal retention obligations. These rights are explained fully in this policy.

No Unnecessary Tracking

PKR88 uses cookies and session data strictly for platform functionality, security, and to understand how players use the site so we can improve it. We do not deploy tracking technologies that follow you across other websites or build cross-site behavioural profiles of pkr88 users.

We Will Tell You About Breaches

In the unlikely event of a data security incident that affects your personal information, PKR88 will notify affected players promptly — within 72 hours of becoming aware of the breach — via the contact details registered on your account. We will explain what happened, what data was involved, and what we are doing about it.

pkr88

1. Who We Are

This Privacy Policy applies to the PKR88 platform, accessible at pkr88.im and through associated mobile applications and services. PKR88 ("we", "us", "the platform") is an online gaming and sports betting service built and operated specifically for Pakistani players.

For the purposes of this policy, PKR88 acts as the data controller — meaning we determine the purposes and means of processing your personal data. When you register an account on pkr88, deposit funds, place bets, play games, or contact our support team, you are interacting with us as a data subject and we are responsible for handling your personal information in accordance with this policy.

Important: By registering an account on PKR88, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described. If you do not agree, please do not register or use the platform.

This policy should be read alongside the PKR88 Terms and Conditions and Responsible Gaming guidelines, both of which are integral parts of your relationship with the platform.

2. Data We Collect About You

PKR88 collects personal data in several ways — directly from you when you register and use the platform, automatically as you interact with the site, and from third parties involved in payment processing and identity verification.

Information you provide directly:

  • Full name as it appears on your CNIC.
  • Pakistani mobile phone number used for registration and two-factor authentication.
  • Date of birth (used for age verification).
  • Email address (if provided for account communications).
  • CNIC number and a copy of your CNIC or passport when identity verification is requested.
  • Payment method details — Easypaisa or JazzCash mobile wallet numbers, bank account details for IBFT transfers, or card details for Visa/Mastercard transactions.
  • Any communications you send to PKR88 support via live chat, WhatsApp, Telegram, or email.

Information collected automatically:

  • Device information — device type, operating system version, browser type, and screen resolution.
  • IP address and approximate location derived from it.
  • Login timestamps and session duration data.
  • Betting and gaming activity — markets bet on, game sessions, stakes, outcomes, and transaction history.
  • Platform usage data — pages visited, features used, clicks, and navigation patterns.
  • Cookie data and similar session identifiers as described in Section 7.

Information from third parties:

  • Identity verification results from KYC (Know Your Customer) service providers.
  • Transaction confirmation data from payment processors — Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners.
  • Fraud risk signals from payment security services used to protect against unauthorised transactions.

3. Why We Collect Your Data

PKR88 collects and uses personal data for specific, legitimate purposes. We do not collect data without a clear reason for doing so. Here is how each category of data is used:

  • Account registration and management: Your name, phone number, and date of birth are required to create and maintain your PKR88 account, verify your identity, and ensure eligibility requirements are met.
  • Payment processing: Financial information is necessary to process deposits and withdrawals in PKR and to comply with anti-money laundering requirements.
  • Identity verification: CNIC data is collected when required by our compliance programme, particularly for accounts that reach withdrawal thresholds or trigger review criteria under our responsible gaming obligations.
  • Platform security: IP addresses, device fingerprints, and session data are used to detect fraudulent activity, prevent account takeovers, identify duplicate registrations, and maintain platform integrity.
  • Responsible gaming: Betting and session history is monitored to identify behavioural patterns associated with problem gambling, enabling our responsible gaming team to intervene appropriately.
  • Customer support: Communications you send to support are stored to maintain a record of your interaction history, enabling more effective assistance.
  • Platform improvement: Anonymised usage data is analysed to understand how players navigate the platform, which features are most used, and where improvements can be made.
  • Legal and regulatory compliance: Certain data must be retained for defined periods under applicable financial and gaming regulations.

4. Legal Basis for Processing

PKR88 processes your personal data on the following legal bases:

  • Contract performance: Processing required to provide you with the services you have registered for — account management, payment processing, game access, and customer support.
  • Legal obligation: Processing required to comply with applicable regulations including anti-money laundering laws, age verification requirements, and financial reporting obligations.
  • Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement — where these interests do not override your rights and freedoms.
  • Consent: For marketing communications and optional data collection beyond the minimum required for platform operation. You may withdraw consent at any time.

Note for Pakistani players: PKR88 operates with an awareness of Pakistan's evolving data protection framework. Our data practices are aligned with internationally recognised privacy principles and we update them as local regulatory requirements develop.

pkr88

5. How We Store and Protect Your Data

PKR88 stores personal data on secured servers. All data at rest is encrypted using industry-standard encryption protocols. All data in transit between your device and our servers is encrypted using TLS 1.2 or higher.

Access to personal data within the PKR88 organisation is restricted on a need-to-know basis. Only staff members whose role specifically requires access to personal account data are authorised to view it, and all such access is logged and auditable. No pkr88 employee can access payment card numbers in full — these are handled exclusively through PCI-DSS compliant payment processors.

We conduct regular internal security reviews and vulnerability assessments. Our infrastructure is designed with redundancy and intrusion detection capabilities. While no system can guarantee absolute security, PKR88 takes a proactive and comprehensive approach to protecting the personal data of every player registered on the platform.

Your part in security: The security of your account also depends on you keeping your password confidential and logging out when using shared devices. If you suspect someone has accessed your pkr88 account without your permission, contact support immediately via live chat, WhatsApp, or Telegram.

6. Who We Share Your Data With

PKR88 does not sell your personal data. We share it only with the following categories of recipient, and only to the extent necessary for the stated purpose:

  • Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and our banking and card processing partners receive the transaction data necessary to complete your deposits and withdrawals.
  • Identity verification providers: Third-party KYC services receive name, date of birth, and CNIC details to verify your identity when required. These providers are contractually bound to handle your data confidentially and to use it only for the verification purpose.
  • Fraud and security services: Transaction data may be shared with fraud prevention services to identify patterns associated with money laundering or payment fraud. This protects both the platform and legitimate players.
  • IT infrastructure providers: Server hosting, cloud storage, and content delivery services that technically process data on pkr88's behalf. All such providers operate under data processing agreements that require them to maintain appropriate security standards.
  • Regulatory and law enforcement authorities: Where required by applicable law, court order, or formal regulatory request, PKR88 may be required to disclose personal data. We will challenge requests that appear disproportionate or legally questionable.

PKR88 does not share your personal data with advertising networks, social media platforms, or data brokers. Your gaming activity on pkr88 is not sold to third parties for any commercial purpose.

7. Cookies and Similar Technologies

PKR88 uses cookies — small text files placed on your device — and similar session technologies for the following purposes:

  • Essential cookies: Required for the platform to function. These maintain your login session, remember your account preferences, and ensure secure navigation between pages. You cannot opt out of essential cookies without breaking core platform functionality.
  • Security cookies: Used to detect and prevent fraudulent logins, CSRF attacks, and account takeover attempts.
  • Analytics cookies: Used to understand aggregate usage patterns on the platform — which pages are visited most, how long sessions last, and where navigation issues occur. This data is used in anonymised form to improve the pkr88 experience. You may opt out via your browser settings.
  • Preference cookies: Store your display preferences and settings so the platform remembers your choices between sessions.

PKR88 does not use third-party advertising cookies or tracking pixels that share your data with external marketing platforms. You can manage cookie preferences through your browser settings. Blocking essential cookies will affect platform functionality.

8. Payment Data Handling

PKR88 handles payment data with particular care given its sensitive nature. Here is specifically how financial information is managed on the platform:

  • Full card numbers for Visa/Mastercard payments are never stored by PKR88 — all card transactions are handled through PCI-DSS Level 1 compliant payment processors. We store only a tokenised reference that allows repeat transactions without exposing your card details.
  • Easypaisa and JazzCash wallet numbers are stored securely and used only to process transactions you initiate. They are matched against your registered account to prevent third-party withdrawals.
  • Bank account details provided for IBFT withdrawals are stored in encrypted form and used only for the processing of your withdrawal requests.
  • Transaction history — amounts, dates, methods — is retained as part of your account record and is visible to you in your account dashboard at all times.

All deposits and withdrawals on pkr88 are denominated in Pakistani Rupees (PKR). No currency conversion is applied and no foreign payment processors are used that would expose your data to jurisdictions with weaker data protection standards.

9. Identity Verification (KYC)

PKR88 is required to verify the identity of players in certain circumstances — primarily when withdrawal amounts reach review thresholds, when account activity triggers our anti-money laundering checks, or when age verification is required beyond initial registration.

When identity verification is requested, you will be asked to provide:

  • A clear photograph or scan of your Computerised National Identity Card (CNIC) — front and back.
  • In some cases, a selfie photograph holding your CNIC, to confirm that the document matches the account holder.
  • Proof of payment method — a screenshot or photograph confirming that the wallet or bank account used for deposits is registered in your name.

Identity documents submitted to pkr88 are processed by our KYC verification partner and stored securely for the duration required by our compliance obligations. CNIC images are not used for any purpose other than identity verification. They are not visible to general support staff and are accessible only to the compliance team.

Verification is typically completed within 24 hours of document submission. During active verification, pending withdrawals may be held until the process is complete. This protects both the player and the integrity of the platform.

Section 10 — Your Data Rights as a PKR88 Player

You have specific rights over the personal data PKR88 holds about you — here is what each one means and how to exercise it

You have the right to request a full copy of the personal data PKR88 holds about you. This is called a Subject Access Request (SAR). When you make a SAR, pkr88 will provide a structured summary of all data held — including your account details, transaction history, betting records, KYC documents, and support communication logs. Requests are processed within 30 days of receipt. Contact support via email at support@pkr88.im with the subject line "Data Access Request" and your registered mobile number for verification.

If any personal data PKR88 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Common examples include an incorrectly recorded date of birth, a name that does not match your CNIC, or an outdated phone number. Contact support with the correction you need and the documentation to support it (such as your CNIC for a name correction). Straightforward corrections are typically processed within 5 business days.

You may request that PKR88 delete your personal data. This right applies when the data is no longer necessary for the purposes it was collected, when you withdraw consent (where consent was the basis for processing), or when you close your account voluntarily. However, pkr88 is required to retain certain data — particularly transaction records and identity verification information — for defined periods under anti-money laundering and financial regulations. In such cases, your erasure request will be applied to all data that is not subject to a legal retention obligation, and the remaining data will be retained for the minimum required period only.

In certain circumstances, you may request that PKR88 restrict the processing of your personal data rather than delete it — for example while a correction request is being reviewed, or where you have objected to processing and we are considering whether your interests override our legitimate interests. During a restriction, pkr88 can store the data but will not actively process it beyond what is strictly necessary for legal compliance purposes.

Where PKR88 processes your data based on your consent or for the performance of a contract, you have the right to receive that data in a structured, commonly used, machine-readable format. You may also request that pkr88 transmit this data directly to another service provider where technically feasible. This right applies specifically to data you have provided directly — such as your account registration details — and does not extend to data we have generated internally, such as risk scores or compliance flags.

You have the right to object to the processing of your personal data where PKR88 is relying on legitimate interests as the legal basis. We will consider your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests. You have an absolute right to object to the use of your data for direct marketing purposes — if you object, we will stop using your data for marketing immediately and without any requirement to justify your decision.

Section 11 — How Long We Keep Your Data

PKR88 retains personal data only for as long as necessary for the purpose it was collected, or as required by law

Data Category Retention Period Reason
Account registration details Duration of account + 5 years Contract performance & legal compliance
Transaction records (deposits & withdrawals) 7 years from transaction date Anti-money laundering regulations
Identity verification documents (CNIC) 5 years from account closure KYC & AML obligations
Betting and gaming history 5 years from last activity Dispute resolution & regulatory audit
Customer support communications 3 years from last interaction Dispute resolution & quality review
Security and fraud logs 2 years Fraud prevention & security investigation
Marketing consent records 3 years from consent or withdrawal Legal evidence of consent basis
Session and analytics data (anonymised) 24 months Platform improvement — anonymised only

After the relevant retention period, data is securely deleted or anonymised. PKR88 does not retain data indefinitely "just in case" — retention is tied to specific, documented purposes.

12. Children's Privacy

PKR88 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. Age verification is applied at the point of registration, and accounts where underage access is suspected are subject to immediate review and closure.

If a parent or guardian believes that a minor has registered an account or provided personal data to pkr88, they should contact support at support@pkr88.im immediately. We will investigate and, where confirmed, close the account and delete all associated data as promptly as our legal obligations allow.

13. Security Incidents

PKR88 has incident response procedures in place for potential data security events. In the event of a breach that affects your personal data, we will notify you within 72 hours of becoming aware of the incident, explain what data was involved and what we are doing to contain and remediate the situation, and provide guidance on any steps you should take to protect yourself.

14. Marketing Communications

PKR88 may send you information about promotions, bonuses, and platform updates via SMS, WhatsApp, Telegram, or email. You can opt out of marketing communications at any time by contacting support or updating your notification preferences in your account settings. Opting out of marketing does not affect operational communications — you will still receive account security alerts, transaction notifications, and support responses.

15. Changes to This Policy

PKR88 may update this Privacy Policy periodically. When material changes are made, registered players will be notified via their registered mobile number or email at least 14 days before the changes take effect. The "Last updated" date at the top of this page reflects the current version. Continued use of the platform after the effective date of any change constitutes acceptance of the revised policy.

16. Contact and Complaints

For any questions about this Privacy Policy or to exercise your data rights, contact pkr88 at:

  • Email: support@pkr88.im (subject: Privacy — Data Request)
  • Live Chat: Available on the pkr88 platform 24/7
  • WhatsApp / Telegram: Details available in the platform support section after login

We aim to respond to all privacy-related requests within 5 business days and to resolve them fully within 30 days.

pkr88

Your Privacy Is Protected — Play with Complete Confidence on PKR88

PKR88 was built specifically for Pakistani players and that includes taking your data seriously. Register today, enjoy cricket betting, PSL, Ludo, fishing games and virtual sports — with the assurance that your personal information is handled with the care and transparency it deserves.

Create Your PKR88 Account Log In to PKR88
Related Policies and Player Protection at PKR88

This Privacy Policy is one part of a broader commitment to transparency and player protection at PKR88. The Terms and Conditions explain the rules governing your account and use of the platform. The Responsible Gaming page covers the tools available to help you maintain control over your gaming activity. All three documents should be read together for a complete understanding of your relationship with pkr88.

PKR88 gaming is for adults aged 18 and above. If you have concerns about your gaming habits, self-exclusion and deposit limit tools are available immediately through your account settings.